The Detail Difference: 7 Top Car Washes in Calgary

5 Replies to The Detail Difference: 7 Top Car Washes in Calgary

1. Today is my first time visiting this car wash since we moved and I am very satisfied with my experience! It’s clean, well maintained and the staff are friendly. I always used the self-serve for my SUV. High (warm) water pressure. Big seven bays. You will not be pressured to wash your car quickly because no one is behind you waiting unlike in Chaparral. Easy to navigate in and out. Everything worked well. I will definitely be back!!

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2. Pictures in review are from AFTER I used the automatic wash at Great White Car Wash. You can clearly see the marks in the dirt from where the brushes tried to clean. You can also clearly see my vehicle is still quite dirty.

   I was very excited to try out this car wish. I just bought a brand new Jeep Wrangler and wanted to try to keep it looking nice. The carwash looks very impressive. larges bays for big trucks, a touches wand self wash, and the automatic drive through bay. I had purchased a membership so was looking forward to always having a clean ride. First time I went through, I got out to unfold my mirrors and it looked nice. until I looked a little closer. I find a few areas that the brushes seemed to have missed, mainly around the fenders and front bumper. Then I noticed a few more places like my back window, side windows back bumper. I could see where the brushes has slapped my vehicle but there was so much dirt left behind.

   I decided to give it another shot a couple days later. this time I had some dirt on my hood from driving down by the river while it was raining. nothing major though. I went into the carwash, and upon entering I asked the employee inside if he could give it a quick once over with the pressure washer which he was happy to do. upon finishing the wash, I noticed all the same areas were still dirty. However this time even the hood was still dirty. it was almost as if I hadn’t gone through the wash bay at all.

   Feeling a little frustrated I went to the Coop touchless automatic car wash on 130th ave. When I came out of the car wash, my jeep was spotless. everywhere that the carwash at Great had missed, coop cleaned. Not a big issue. Maybe jeeps just aren’t meant to go to Great White. I sent a message to the carwash to let them know my experience, and asked to cancel my membership and also requested a refund. I received a reply back saying they take customer satisfaction seriously and someone from management would reach out to me within 24hrs. it was been over a week and nobody has reached out. Not a huge deal except that now I see my credit card has been charged for another month of membership. Overall my experience has been less than great. The staff are great. friendly the couple times I have spoken to them. The car wash doesn’t do a good job washing in my experience. Pictures attached for reference. these are all AFTER I went through the wash.

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3. BEWARE of what the express wash can do to your vehicle!!

   I rarely posts reviews but my recent experience with the express automated car wash at Great white has me writing this. Since their automatic car wash left scratches across the tailgate on my New 2022 Ford F150 that they refuse to take responsibility for (photos attached). This Truck has never seen a touch car wash and is only hand washed by me so I knew that there was no scratches in the truck whatsoever. Beware if you are going through the express wash!! They will say that they use close cell foam for their brushes and it prevents scratches but if there is still dirt on the surface of the vehicle and it gets dragged out by their “superior” closed cell foam it will still scratch the paint! also I noticed that 2 of their brushes are no longer the closed cell foam but just the regular car wash brush. I am not angry but I am disappointed with the response by their team. I spend a lot of money there between hand washes and the express wash. They will most likely post a response to this explaining why its not their fault, but I am just presenting the facts and what happened in my experience there.

   I have used Great white car wash since 2020 off and on for different vehicles throughout the time. On 11/13/2022 I renewed my members ship for 2 vehicles and ran my F-150 through the express car wash. After the wash I noticed that the tailgate of my truck was still a little dirty. The closer I looked I found these horizontal scratches across the whole tailgate including the rear bumper. Up until January 2022 they used to prep the vehicles with a high pressure wand by hand all over the vehicles but now they used a high pressure automated spray instead. The problem is that the spray does not hit the tailgate at all, and when it sprays the water is parallel with the tailgate which gets some water but not enough to move the dirt. I met with management on 11/16/2022 and they inspected the truck and they basically refused to accept any responsibility caused by their machine. They told me the scratches was there beforehand but it was just covered with “hard wax” from ford or the dealer. I have reached out to the dealer and Ford motor company to get a statement if they use hard wax prior to delivery. They tried to offer me 3 months of free express wash(why would I accept this if this is the result) or $150 of hand wash gift card both of which I refused since I do not want their money all I wanted was my truck to be in the same condition prior to going into the express wash. Lesson learned.

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4. I was in auto car wash this Saturday, after car wash when I try to keep my side mirrors back in position I found that the mirror cover is missing. I went back in auto car wash and found the cover on side, and noticed that it got some discolouration and crack in it. They guy in auto car wash told me to report the incident, I do the same. The guy in office went out to help me to fix the cover and then I found out the side mirror is moving, that guy try to fix but even broke it more.
   Then we went back in office to report the incident, he showed me 2 cameras recording- one where I was driving towards car wash and my side mirror is good, other when I was in car wash at dryers and my side mirror is moving with the air and the cover went out.
   It’s clear that my side mirror broken in the automatic car wash. Now I am using ziplocks to keep my side mirror on place.
   Since Saturday I am waiting for response for my report, but no reply. I tried 3-4 times to contact but first there manager wasn’t there, now they are disconnecting my call. I need a quick resolution.

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5. Was excited to see this place open as I live and work in the area. Unfortunately it’s pretty disappointing. I usually use the self serve bays – they’re fine but noticeably pricier (and no better) than others in the area. Several times I’ve been there the garbage cans inside have been overflowing as staff walk by them. I went through the automatic yesterday and that’s what lead me to write this review. Recently the automatic wash has been closed frequently for “improvements”. It’s now reopened and see pics below of the result. A modern, automatic wash that can’t effectively clean crossover/SUV style vehicles is useless as it seems most cars on the road are now this style. It’s especially unacceptable when they’re charging a premium price – this wash was $24. I called twice and messaged via social media (during business hours) before leaving a negative review – but no answer/response.

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